Accessibility Statement

Our Commitment

Second Snuggles Clothing is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA, as required by the Accessibility for Ontarians with Disabilities Act (AODA).

Accessibility Features

Our website includes the following accessibility features:

  • Keyboard Navigation: All functionality is accessible via keyboard
  • Skip Links: Skip to main content link for screen reader users
  • Alt Text: Descriptive alternative text for images
  • Semantic HTML: Proper heading structure and landmark regions
  • Color Contrast: Sufficient color contrast ratios for text
  • Focus Indicators: Visible focus states for interactive elements
  • Form Labels: All form inputs have associated labels
  • Responsive Design: Content adapts to different screen sizes

Assistive Technologies

Our website is designed to be compatible with:

  • Screen readers (NVDA, JAWS, VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

Known Limitations

While we strive for full accessibility, some content may have limitations:

  • Some older product images may lack detailed alt text
  • Third-party payment processing (Stripe) has its own accessibility features

We are actively working to address these limitations.

Feedback

We welcome your feedback on the accessibility of our website. Please let us know if you encounter any barriers:

We try to respond to accessibility feedback within 2 business days.

Alternative Formats

If you require information in an alternative format, please contact us and we will do our best to accommodate your needs.

Third-Party Content

Our website may include third-party content or links to external websites. We are not responsible for the accessibility of third-party content.

Assessment and Review

This accessibility statement was last reviewed on January 2024. We regularly review our website for accessibility issues and update this statement accordingly.

Applicable Standards

  • Accessibility for Ontarians with Disabilities Act (AODA)
  • Integrated Accessibility Standards Regulation (IASR)
  • Web Content Accessibility Guidelines (WCAG) 2.0 Level AA